
FTI has created this survey as an immediate means of
receiving feedback from our customers and followers
via the web. You can use this survey to ask questions
or comment about our company or products. We take what
you say seriously.
So please fill out this survey today. Our success depends
on our customers’ successes. If you have any advice
or comments regarding our business, web site, or products,
we would be honored if you would voice them here. If
you want a personal response, please provide your email
address and we will respond in a timely manner.
We monitor this survey throughout the day, everyday
and you can rest assured that it will be read and seriously
considered within a day after you send it.
Thank you,
Burke Gibson
CEO/Chairman of the Board

Scott, Burke and Bruce Gibson
- FTI owners
What is this?
Our survey section is a method of feedback for our
customers and is read by FTI's senior management everyday.
You can say anything you want here, and we'll take what
you say seriously.
Why do you have a survey?
This survey is for those who would like to give us
general feedback. We value all of our customers' input,
because it gives us a fairly accurate gauge of how we're
doing business that we could not otherwise have.
How soon will you read my input?
We have people monitoring our survey all day long during
the business week, and you can rest assured that it
will be read and seriously considered within a day after
you send it.
Will you respond to my survey?
If you provide your email address, we will try our
best to respond in a timely manner.
Will you give my email address
to anyone else?
No, we will not sell your email to anyone. We will
only use your email address to contact you.
Do you accept your surveys in
a language other than English?
Yes, we will gladly do our best to translate a survey
in any language. We have colleagues who can decipher
many languages, so we're confident that we'll be able
to understand it.
|